Help and contact

Last updated : 2026-09-21

A question, a bug, an idea? Write to contact@meepletheque.com. An answer usually arrives within a few days.

Delete your account

Open the app, go to Settings, scroll to “Danger zone” and tap “Delete my account”. Your games, your players and every play are erased immediately and permanently.

Manage or cancel your subscription

Subscriptions are managed from your iPhone, not from the app: Settings, your name at the top, then Subscriptions. You will find the renewal date and the cancel button there.

Restore a purchase

If you changed phones and Premium no longer shows, open the subscription screen in the app and tap “Restore purchases”.

Forgotten password

On the sign-in screen, tap “Forgot your password?” and enter your address. A link is emailed to you. Remember to check your spam folder.

A play did not sync

Plays logged without a network stay on your phone and send themselves automatically once the connection is back, or at the next app launch. If a “waiting to sync” banner stays for more than a few hours with a working connection, write to us.